What is a Student Success Adviser (SSA)?

Student Success Advisers coach and mentor higher education students, supporting them in performing at their best and navigating university life and learning.

How we can assist you

We help students at any stage of their university career and any academic standing to:

  • maintain and improve their study performance
  • achieve their educational goals, however big or small
  • overcome challenges that are impacting their studies
  • recover academically
  • learn new strategies and attitudes that ensure academic success.
     

Common areas of discussion include motivation, goal setting, decision-making, time management, balancing work and study, and tackling procrastination.

What we offer

Student Success Advisers provide a range of services to students.
 

Join us on Vygo! Stay up-to-date with the latest information, workshops available and connect with other students.

We offer face-to-face and video appointments to work collaboratively with students and explore their choices, overcome challenges, and assist them in creating a plan to move forward.

When you book an appointment, include the details below:

  • Preferred day of the week
  • Morning or afternoon
  • In person meeting or online Teams meeting.
Book an appointment

Level Up is a skill-building program designed to help you improve your academic results and holistically set you up for success.

We deliver online modules and interactive workshops that explore modern ideas about maintaining motivation, improving time management, managing distractions, setting healthy boundaries, beating procrastination, and building strong habits. 

Self-enrol into Level Up via Canvas

Visit us during our scheduled drop-in times for on-the-spot support, answers to your questions and referrals to other student support services.

Monday to Thursday | on campus

Level 3, Hawthorn Library

  • Monday and Wednesday 1pm – 3pm
  • Tuesday and Friday 10am – 12pm
  • Thursday 1pm – 2pm

Be. Mindful is an online, drop-in mindfulness program designed to support the academic success of students.

We teach evidence-based mindfulness practices that are proven to reduce stress, boost academic performance, improve focus and develop resilience in the midst of busy academic and personal lives.

Self-enrol into Be. Mindful via Canvas.

Speak to a Student Success Adviser

Email the Student Success Adviser team at ssa@swinburne.edu.au to make an appointment.

Need help with your enrolment?

Student Success Advisers aren’t able to assist you with enrolments.

If you need help selecting and enrolling in the right units, changing your major or planning/changing your course structure, check out the Enrolment Specialist page.

Looking for extra study support?

If it’s been a while since you studied last, if you just want to learn some new ways to improve your marks, or if your grades are faltering, the Learning and Academic Skills (LAS) Centre is designed to help you achieve your academic goals. 

Find out more