Contact the accommodation team
Swinburne's accommodation team is here to help, whether you have questions about residences on campus or are simply looking for accommodation near Swinburne.
On-campus accommodation
For information on Swinburne’s on-campus accommodation, contact the Swinburne Student Residences team. We can assist with general enquiries about the residences and arrange tours.
We also help with checking in to the residences, scheduling staff appointments, lockouts during office hours and lost keycards.
Swinburne Student Residences
24 Wakefield Street
Hawthorn, Victoria 3122
Monday–Friday: 9am–5pm
Public holidays: closed
+61 3 9214 5555
residences@swinburne.edu.au
For emergencies outside of these hours, contact Swinburne Security.
If you’re a current resident, you can make payments and log maintenance requests through the Swinburne Residences portal.
After hours and public holidays
Contact your duty resident adviser for issues that arise after hours or during a public holiday. Alternatively, you can contact Swinburne Security on +61 3 9214 3333 if you have any security concerns. They're available 24 hours a day, seven days a week.
In case of emergency, please contact 000.
Off-campus accommodation
If you need information about off-campus accommodation, contact the accommodation adviser.
The accommodation adviser can give you comprehensive advice about finding accommodation off campus, including how to make applications, managing communications with your landlord and what to look for in a rental property.
Accommodation adviser
Sam Tsering
Monday–Friday: 9am–5pm (Hawthorn campus, by appointment)
Public holidays: closed
+61 3 9214 5551
accommodation@swinburne.edu.au
Accommodation help desk and workshop timetable
During Semester 2 2025, Orientation period
Get accommodation advice from a dedicated help desk and workshops at the Hawthorn campus.
Please register to attend the workshop.
| Day | TIme | Session | Venue |
|---|---|---|---|
Monday 14 July |
2–3pm |
Help Desk |
StudentHQ |
Wednesday 16 July |
2-3pm |
Help Desk |
StudentHQ |
Friday 18 July |
2–3pm |
Help Desk |
StudentHQ |
Monday 21 July |
2–2pm |
Help Desk |
StudentHQ |
Wednesday 23 July |
2–3pm |
Accommodation Workshop |
ATC320 |
Friday 25 July |
2– 3pm |
Help Desk |
StudentHQ |
Monday 28 July |
2–3pm |
Help Desk |
StudentHQ |
Friday 1 August |
2–3pm |
Help Desk | StudentHQ |
Monday 4 August |
2–3pm |
Help Desk |
StudentHQ |
| Wednesday 6 August |
2–3pm | Help Desk | StudentHQ |