Swinburne Student Charter

Students will be supported in their learning through:

course content, facilities, resources, educational technologies and learning activities that are up-to-date and relevant
teaching staff who are appropriately qualified, well prepared and use appropriate methods and technologies to maximise opportunities for learning and scholarship.
academic support that gives feedback on progress, provides opportunities to improve academic performance and skills and helps students in difficulty
access to the information needed for successful study
opportunities for industry, research, community and international experiences
access to other student support services for personal and other difficulties.
respect and courtesy to students
opportunities to provide feedback on the student experience at Swinburne.

Role/Decision/Action	Responsibility*	Conditions and limitations
Provision by University of student services (including counselling, disability, equity, health, housing, development, faith)	Deputy Vice-Chancellor (Education, Experience and Employability)	Must publish guidelines for staff and students Must be consistent with legislation
Establishment of student loan and grant schemes for students experiencing financial difficulty	Deputy Vice-Chancellor (Education, Experience and Employability)	Terms and conditions of schemes must be published

* (Staff holding, acting in or performing the responsible position or office).

Students are expected to:

attend formal learning activities punctually, and participate actively and positively in their own learning
engage with their studies, including all self-directed learning tasks, and meet assessment requirements and administrative deadlines
monitor their own progress and use feedback from staff to improve learning
be accountable for their own learning
work responsibly and collaboratively to achieve study outcomes that require group activity, and avoid behaviour that interferes with the study experience of others
be honest and respectful
treat other students and staff with honesty, respect and courtesy in a safe manner, and refrain from harassing them or discriminating against them
respect University property and facilities, including library, computing and laboratory resources, and recognise the right of others to use these facilities and services
demonstrate professional behaviour while undertaking industry placements, projects or fieldwork, and respect the privacy of the client and any commercial information made available.