Now in it’s third year of delivery, the program continues to be a success reporting a Net Satisfaction Score of 100. This result is bolstered by both the dedication of the program’s lead facilitator, Shannon Cooper, and the commitment of Carlisle Homes L&D personnel who provide unwavering support for participants throughout the learning journey and ample opportunities to put learning into practice.
Shannon provides excellent coaching to the project teams to reflect their personal working styles and foster collaboration. The project teams work on a current complex workplace problem to ‘hack’ and develop sustainable business solutions.
All participants of the program have successfully obtained qualifications, with all projects delivered on time and to scope. An analysis of participant's key capability skills before and after training improved by 25 per cent. Carlisle Homes also developed the overarching ability to continually develop the skills of every staff member after program completion.
Carlisle Homes participants
The customised Diploma of Leadership and Management has upskilled participants and successfully delivers on four complex business projects each year.
This program will no doubt continue to embed the ethos of innovation and service excellence throughout Carlisle Homes.